02/17/2016
Anonymous
I want to alert everyone anticipating securing a Real Goods Solar (RGS) solar system. They do a fantastic job in getting a system installed and operating but once is paid for that is where the fantastic part stops. They do not stand behind they write warranty. I have a panel that has been looked at twice by a RGS provided technician and confirmed to be a bad. This issue has gone on for the better part of the year and promises are made that the panel will be replaced but those promises have been continually broken. Unless RGS improves on their warranty obligations DO NOT BUY a system from RGS.