Review for Sunnova

01/28/2016
Anonymous

Nightmare

This comany, in conjunction with Suncrest is ruining my home and putting my family 's lives at risk. Since we initially started with this company 7 months ago, they cut the wire to our AC but misdiagnosed the problem so we went all summer (4 mo) without AC. They sent power surges through our home at leSt 3 separate times, destroying our refrigerator, our router, and the condenser for the AC (right around the time they figured out that they cut the wire - so more time without AC. This cost us thousands of dollars and an enormous amount of lost work time. Finally they said they had to put in a new circuit breaker panel, but they actually put In a worse one than we initially had, and now our oven no longer works. We have had multiple independent servicemen ( 2 electricians, an appliance repair man, and the AC repairman) all say they have never seen such a terrible electric job and we are lucky the house hasn't burnt down and killed us. And to make matters worse, we are actually paying more now than before we got solar. This is the worst experience with a company that I have ever had. Stay away!