Review for Sunrun Inc.

12/22/2015
Anonymous

Vivint.Solar = total incompetence

I signed an agreement in June 2015. The first electrician of about 8, I believe, came in during September 2015. It is now the end of December 2015. I also have a Genrac generator. Each electrician complained about the competence of the other. The system is still off line. By its actions you damaged the generator transfer box and the generator battery. Electricians and Tanner May, from Vivint, promise to call – they do not. I have lost time. The system already failed the town's inspection. I have lost money. I am aggravated. My blood pressure is high. Meanwhile, the Solar panels are not on. The generator is off line. I was promised that that these folks are competent and capable of doing the work correctly in a timely fashion. By its conduct, these actions and omissions were false and misleading.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support