Review for Altair Solar Inc

11/22/2015
Anonymous

Quality Service and Installation at Best Price

I highly recommend Altair Solar if you're looking to purchase and install a solar energy system. Altair Solar has provided me with a top quality roof solar system at the best price. Altair Solar is an honest and trustworthy company with full understanding of solar systems, electrical installations, and state/city/fire-authority requirements. Altair Solar and associates are professional, courteous, and experts at solar installation and roofing. I chose Altair Solar ahead of twelve other competitors. <br /><br />Before I selected a solar contractor I investigated every aspect of residential solar installation. The information allowed me to calculate the size of the system, know the benefits of different types and components, and understand the cost plan that I required for my energy needs.<br /><br />Based on online information I filtered potential candidates down to six companies. I interviewed all companies via e-mail and spoke to four contractors in person. I carefully compared every-ones services and prices when comparing similar systems. I also dismissed those who knew less about solar than I did, those who included sales gimmicks and unlikely promises, and those who did not have legitimate justification for using a different type of system than the one I had selected.<br /> <br />I chose Altair Solar as my contractor because they satisfied all my requirements. Altair Solar's proposal arrived quickly, matched my design in size and type, and was less expensive than other competitors. Communications with Altair Solar were concise and focused on functionality, services, and cost. No sales pressure tactics were used. Moreover, Altair Solar is local to Orange County, California which meant I was able to meet with the person in charge—Khaled Elsheref.<br /><br />Altair Solar is synonymous with Khaled Elsheref. Communicating with Khaled in person, impressed me with his straight forward honest manner and made me confident that his business was legitimate. However, I still verified his business license, insurance, and bond, which all checked out. It was immediately apparent that Khaled has a deep understanding and passion for the solar energy profession. I felt comfortable that I would receive a superior solar/electrical system done according to state and local requirements, while preserving the integrity of my roof.<br /> <br />An additional benefit of choosing Altair Solar is that Khaled oversees all aspects of the installation himself, including the contract, scheduling, purchasing the system, installation and roof work, as well as customer service. In larger companies it might require the coordination of three or four departments. <br /><br />Space on my roof is limited because of multiple vents and pipes. Khaled recommended that I use a higher efficiency panel. The complete system consisted of twelve LG-310 panels including twelve Enphase 250 micro-inverters. <br /><br />I signed the contract on Monday, received the components on Thursday, and installation took place on the following Monday and Tuesday. In the process, aesthetics considerations were taken into account when routing the conduits on the roof and walls. The end result looks great. On Wednesday the city inspector approved the work. Less than two weeks after installation, SCE delivered the PTO, and I was net-energy-metering.<br /><br />The whole process and installation was quick and clean. I am confident you would be satisfied contracting with Altair Solar.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support