11/04/2015
Anonymous
SunBug did a great job for us. They were supportive all through the planning process, the paperwork, the installation, and the follow-up. They advised us on SREC's, and helped us to see our panel's production online. <br /><br />SunBug's staff was great. Mike was always willing to take my calls and offer advice. Andrea was very pleasant, helpful, and cooperative. Malcolm talked me through some of the technical set-up on the phone. The fact that I know these people's names a few months after the installation shows that they made themselves available.<br /><br />The installation itself went more quickly than expected. We were expecting it to take three days and it only took two. The only small problem was the placement of the equipment in our garage. We had decided on a general area with SunBug, but didn't see the specific location until the equipment was already in place. We lost a little storage space, but it didn't turn out to be too big a deal and we work around it.<br /><br />I recommend this company highly. They are knowledgeable, efficient, and customer-friendly:)