10/27/2015
Anonymous
We are paying twice as much as we did when we were paying for electricity just through PG&E. Was told we had used more electricity then when they calculated for year. Was told from onset would not have a.bill. We have paid $22000 for these solar panels and still had a true up bill of over 2000 dollars. Called and was told sorry not their responsibility even though they said we would not have a electric bill. Had only 3 days to cancel contract and no way would a person know what they would be.actually paying until true up bill came around a year later. We relied on them giving us advice on solar at the.beginning and not having a electric bill was pretty impressive to us. We are locked in now for 5 years so research your solar company because we have found out that.we paid high dollar for solar panels compared to other companies. We even replaced our air conditioning unit since they said we used twice as much as year before. Of all our 25 years we have lived in our home we are now stuck with a solar bill and electric bill.that is higher than we have ever.paid. Something doesn't seem right. We should not have been told there would be no electric.bill. By the way the.salesman.doesn't work.for.them anymore. We really regret buying solar. There are two good things we have a.25 year warranty 15 year parts, labor and service and they come and clean them twice a.year which we found out after we called regarding our true up bill.