10/15/2015
Anonymous
So I bought in to your sell. My panels where installed at the beginning of July and now it is Oct and I have yet to see this system go live. Months of no communiation and then I hear they need to change the main panel. That was done and then I hear well the guys didn't take the needed pictures. So that was done and now I hear it still isn't right and in a week they will be back. No one can explain why this is happening other then to say the ball was dropped. That seems to me to be an understatement. To anyone out there considering this company think twice. I will never be recommending this company to anyone I know.
Reviewer reply
10/20/2015
Hi Myra. We're sorry to hear about your experience. Can you send us an email with your full name and address so we can find your account and address your concerns? Send to socialmedia@vivintsolar.com and we'll provide some help. Thanks for the feedback!