10/13/2015
Anonymous
Like the previous reviewer, we signed in Dec 2014. They promise constantly to call back but they NEVER do...ever! I just called NYSERDA and they informed me that my application was denied LAST MONTH (I signed last YEAR!!!) and they have been dragging the process along for over 10 months! Nobody is ever on the same page when I do call and now I'm going to cancel my contract and go with another company. I hope we get our deposit back since we were going to buy our system outright. Oh, and their employee attrition rate is absurd. Every time I ask for the person with whom I spoke to before, "they're no-longer with us". Well, NYSERDA did the same with you guys and so am I!!!