Review for Direct Energy Solar (formerly Astrum)

09/17/2015
Anonymous

No brainer!!

Excellent..5 stars!!! SALES- out of 6 bids, the best value. Salesman pleasant, helpful. He included electrical panel upgrade,arranged 18 mo. same as cash financing for the rebate portion, and took time to answer all my questions. INSTALLATION- Great communication with project lead who made sure he was present for all city inspections, handled all the city rebate red tape, and promptly addressed all issues. Installation crew workmanship was top notch (Anaheim inspector commented to me that he was very impressed by the high quality of the installation). System was up and running a full month before projected date. PERFORMANCE- Has been flawless since day 1..I love the " enlighten manager" monitor. Because of the 31 panels, I have not had an electric bill for 8 months. With fed and city rebates I paid $13,500 for a $30,500 system, which in my case, I have calculated a 3.5 year payback for the price of the system. Amazing!!!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support