Review for Longhorn Solar, Inc.

09/12/2015
Anonymous

Professional Company, Professional Installation

I started working with Longhorn Solar in December of 2014. I had selected three companies who install in San Antonio, TX and asked for quotes. Through this part of the process the salesman, Ian Smith, was always prompt to answer my questions and address any of my concerns. Although all three companies presented excellent information and competitive quotes, I selected Longhorn Solar because I felt they had my best interests at heart.<br /><br />Longhorn took care of all the paperwork with the electrical company. About the only thing I did was submit an architectural request to my Homeowner's Association.<br /><br />Installation began in mid-February of 2015 and was done in four days, two of which were rainy, so actual installation took two days. During this time, the workers took great care to answer any questions we had about placement of panels, operation of the breakers for the invertors, etc. They were also very diligent in cleaning up any work residue from the area when they finished.<br /><br />On the first week of March, the electric company finally commissioned the system and we were up and running! The lead installer and the salesman came back and made sure we understood how everything worked. <br /><br />About the only problem we've had is that one of the sensors that monitors power usage had been installed backwards, resulting in erroneous readings. One call to the company and an installer, who had been installing another system nearby, quickly came by and corrected the problem. Everything has been flawless ever since!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support