Review for Longhorn Solar, Inc.

08/15/2015
Anonymous

Poor communications

The install and power on were frustrating. I was not being informed on what the next step was going to be. Installers came and installed the panels and then left with a check. I was amazed to find out that Longhorn Solar was unaware of who was at the site and that the electric was part was not installed. They came out the next day to install the power and then I had to wait for the power company to inspect it. Almost a month later I called for a status and they had to get back with me. It seems like the electric company was out the week before to inspect it and supposedly not informed them. Longhorn set up a day to come out and power it on and they never showed. I didn't receive a call. Still waiting to have solar. It is the hottest weeks of summer and I still don't have the solar that I paid for.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support