Review for Vivint Solar

08/13/2015
Anonymous

MADE A MISTAKE OF DEALING WITH VIVINT SOLAR

IT HAS BEEN ALMOST NINE MONTHS NOW SINCE WE STARTED OUR BUSINESS WITH VIVINT AND UNTIL NOW OUR SOLAR SERVICE HAS NOT BEEN ACTIVATED. THE SOLAR PANEL WAS INSTALLED BUT THE STAFF AT VIVINT ALWAYS HAS AN EXCUSE WHY SDGE AND THE COUNTY HAS NOT GIVEN US AN APPROVAL. MY HUSBAND CALLED BOTH SDGE AND THE COUNTY AND WAS TOLD THAT VIVINT HAS NOT DONE ANY REQUEST TO SCHEDULE THE FINAL INSPECTION. WE HAVE TO INITIATE THE PROCESS THE FINALIZE. IF WE HAVE A CHOICE WE WOULD NOT HAVE DEALT WITH VIVINT.

Sales process
On schedule
After sales support

Vivint Solar reply 08/14/2015
Thank you for the review. We're sorry to hear about your experience. We're here to offer some assistance and get your account moving forward. Solar Reviews does not provide us with any of your information in which we will need to help address your account specifically. Please send the name on your account along with your address OR account number to socialmedia@vivintsolar.com and we will look into it right away and be in contact with you shortly. Thank you again.