Review for Tesla Energy

06/24/2015
Anonymous

Scam city

In November 2014 my wife and I had Solar City install panels on our roof. We were told by our sales man John Cranny that we could expect to be using the panels in the next 90-120 days. As of today June 24th, 2015 we are still not turned on. This is because Solar City designed a system that is too big for our house and Edison will not agree to turn it on.<br /><br />We have contacted Solar City on several occasions and have voiced our frustration and concerns on not having our solar up and running. We have been pushed to the sides for months. Because the system is too large we are being told we have to itemize everything we have that plugs in so they can approve the system size. This is crazy since 2 people from solar city have been out to take photos of our stuff.<br /><br />We are absolutely fed up with the inconsistancies that we are hearing. Monday June 22nd, 2015, our original salesman contacted me to discuss what we can do to get the large system approved. He told us to go on Craig'slist and purchase a hottub/spa and hook it up. He told us it didn't even have to work well. He also suggested we go out an buy an electric car. He told us either one will pull enough electricity to approve the system. This is absolutely ridiculous!! I cannot even believe that we would be told to go out and by something so expensive just to help Solar City get out system approved.<br /><br />At this point what we want is to have the solar system removed. And a letter from solar city that the roof will be leak free and the holes that were drilled into the stucco will be patched and paint matched. I also want a letter stating we are no longer responsible for any monies due to solar city. These things I ask for to be given to me before removal starts.<br />We want these things ASAP and we want the panels removed. Since Solar City cannot get things resolved in nearly 9 months we are DONE!

Sales process
On schedule
Installation quality
After sales support