05/15/2015
Anonymous
Our 9.6 kWh system has been in for a couple months and we couldn't be happier. Every step of the way the Solterra team was professional and efficient. The roofing partner and crew was clean friendly, and detail-oriented despite a last minute decision on my part to double the size of the job. The solar crew was super fast and totally knowledgable and helpful. And the sales agent Kevin and admin folks were helpful and communicative all along the way. Kevin worked with me back and forth as I tweaked my pay-off projection spreadsheet to make it as exact and realistic as possible, factoring in our zero-down PSCCU energy loan, WA-made equipment, and I confidently maintain that the time is now to go solar in WA with Solterra. We are happily feeding the grid every day, producing more than 100% of our needs even with a fully rented cottage behind our house that's nearly doubled our energy usage.<br /><br />I will admit that my system was delayed due to a some staffing changes in the winter that put the whole company behind by several weeks. But I believe that has all been addressed with new qualified people and they are back on top of the scheduling and workflow. And I probably only missed out on a couple weeks of gray skies.<br /><br />Solterra was referred to us by close friends who are still very happy after their solar project 2 years ago. And I have already referred several close friends and family and will continue to recommend Solterra highly. If I had a second house, I'd be on their schedule tomorrow.