Review for Sunrun Inc.

04/07/2015
Anonymous Plymouth, MA

Step by step review......

(Step 1 the sales pitch)Myself and a neighbor of mine are considering this company to install Solar Panels. The sales man who came to my door was polite and not overbearing. I listened to the initial pitch and then watched a short video on his I-Pad while we stood outside my house. I was not letting him in and figured I would listen to what he had to say and watch his video to be polite, then tell him not thanks and go about my day. However I was intrigued and had him come in. How can you not be interested in cutting your electric bill by 50-60% for free. We went over the PPA which is a 20 yr contract to purchase the power produced by their Solar System. The starting Kwh price is .115 cents. It does increase each year at 2.9%. Usually N-Star rates rise at 4-6% a year. With fees and taxes I pay a rate of 25 cents a kwh. After doing some research and understanding my homes solar capabilities. There are many web sights that can help you determine your homes capacity. I figure with my roofs square footage I should be able to produce 7,800 to 8,100 Kwh a year 85 to 90% of my electrical needs and save anywhere from 60-75 dollars a month. I signed up and had the evaluation on my home done. I should have the system design and output estimates in a few days. So far everyone I have dealt with has been great. They are upfront and told me that it will be anywhere from 6-8 weeks from the time I give the go ahead to be hooked up. I have read the PPA contract several times and have a good understanding of the contract and have done hours of research. I will update when I get my system designs.. Please post questions if you wish.. rcfries @ comcast .net..<br /><br />Step 2: System Design <br /><br />Got my system design today, sat down with the sales rep and he explained the details of the design. The system they are placing on my roof is a 6.5KW It is a total of 25 260W panels. Two strings one is 12 panels the other 13. They estimate that the system should produce atleast 6714Kwh. Which should produce 81% of my electrical needs. I am very happy that they will be able to install the 6.5W system it is the size I wanted. I do find there proudction estimate to be low I figured from my calculations my production will be substantially higher approximately producing 7500Kwh. Which will be close to 90% of my electrical needs. I was told that when they calculate how much the system will produce the like to use a very consertive estimate. The reason being when you give someone a big number and do not achieve it they are unhappy. If you give a low number and produce more the customer is very happy. So far I am happy with the process. I agreed to have the system installed and was told it should be on the roof in 3-5 weeks and up and running 4-6 weeks after that. It could be sooner or a few weeks later once the system is up It all depends on the permitting process and the electric company switching out the meter. When all is said and done I should save from $60.00 to $70.00 a month. I will post again once the install is done so far a very smooth process. Rcfries@comcast .net