01/21/2015
Anonymous
We interviewed 5 contractors, ranging from small to large. We learned something from each one, and one of the big selling points is the warranty. Part of the warranty usually comes from the panel manufacturer, but the other part is the installer warranting that their installation is good, that your roof won't leak and that they will be around in 5, 8 or 10 years to fix it if they did something wrong. Baker has been around for over 70 years, and they have a large commercial business, so for us that was a huge selling point. Nearly all contractors are bonded, which would help you to collect money from them during a dispute, but most of the small guys we checked only had a $2500 bond, so how would you collect on that? Baker is large. Their guys are well trained, screened and drug tested, and Baker has all the right insurance. During the 3 day install, they brought a porta potty on site so they didn't have to use our rest room. At the end of each day, I could not see any mess or clutter to indicate that they had even been there. The only proof was on the roof and the side of the garage where the conduit comes down to our panel. They were quick and clean.