11/19/2014
Anonymous
I was looking for a solar system for my home and contacted various companies. All the companies were helpful but Longhorn Solar went over and beyond in their service and sales. Shane Wampler, the account manager, contacted me and gave me an idea of what to expect before we started the process. One of the installers came home, inspected my property and roof. Next, Shane called me and gave me a date of when he would have the quotes (around 2 days) and he met those dates without any delays. He came to my home and answered all my questions in person and those that he could not, he took the trouble of contacting his folks to get me that information. He patiently answered all our questions. We finally decided on a 5kW system with AU Optronics (BenQ) 250W poly panels (20) and 1 SMA Sunny Boy inverter (SB5000TL-US-22). <br /><br />Within a few days, I got a call from Adam (the installation manager), confirming the time and date of the installation. The installers came early and it took them a couple of days to get done (the first was to install the wiring and inverter) and the second was to complete the solar panels. The installation was extremely professional and the folks were very helpful and answered any questions that we had about the panels and inverter. <br /><br />When everything was installed, Blake come over and set up the eGauge system. He explained everything succinctly and ensured everything was working.<br /><br />After the installation, I got a call from Shane ensuring everything went well. The system was went live on Aug 14, 2014. We have been extremely happy with it. <br /><br />Recently, when I changed my ISP, I lost my egauge online connection. One call to Shane and it was taken care of. <br /><br />As I said, outstanding company and excellent sales and service.<br /><br />I recommend Longhorn Solar wholeheartedly. I will posting similar glowing reviews on other sites.