Review for Maryland Solar Solutions

09/01/2014
Anonymous

Loving out MSS solar system

I highly recommend Colette and Maryland Solar Solutions. I had a 19,000Kw system installed on the roof of my home in December of 2013 and I couldn't be happier. I have already produced more than 16,000Kw and still have four months to go. I think my production is higher than estimated because I get western sun reflection off the river.<br />Before going with Colette and Maryland Solar Solutions I had three sales people come to my home and give me estimates. One even gave me a “today only price” which I signed up for. Thank goodness for the 3 day cooling off period in Maryland and I was able to cancel out of that contract. In retrospect it seems clear now that each of the sales people that came to the house would likely get a commission and would tell me anything I wanted to hear to close the sale. One was even going to install panels on my flat rubber membrane porch roof – these would have destroyed the integrity of the rubber membrane or would have blown off in the first big storm.<br />I saw Maryland Solar Solutions (MSS) on Angie's list and was impressed by the reviews. I found all of the positive reviews to be true. I especially liked the idea that Colette owns the company and she was the one who not only sold me my system, but was on the job overseeing and participating in the installation. <br />The installation was smooth, professional and occurred as stated. My 66 panel system took about five days to install including all the electrical hookups. Colette, her daughter Shelby, and the rest of their team completed all work, inspections, and the paperwork to get the system certified and operational. I just had to report my generation monthly, collect my REC's and not worry about paying my electric bill. Granted we had a cooler than usual summer, but I haven't had to pay for electricity since February!<br />I also like MSS remote monitoring. Late in February I got a call from Shelby saying that they had indication that some of my panels weren't producing. A quick check of the roof discovered that three panels were in the shadow of a higher roof line and the snow had not melted off half the panels (low sun angle also contributed). Nice to know they were monitoring.<br />I am very happy with the personal touch of MSS. A simple contract lays out what we agreed compared to a five page contract I had with the first company I was going to go with that did nothing but protect the installation company (the fine print even indicted that the homeowner was responsible for injury to workmen or damage to panels during installation—it was crazy). <br /> I am glad that I found MSS and would highly recommend them to anyone thinking about solar.