Review for Longhorn Solar, Inc.

08/12/2014
Anonymous

A MOST EXCELLENT SOLAR EXPERIENCE

My husband and I had been considering solar PV systems for a couple of years. With CPS rebate and federal tax credit, it seemed like a good time. I got three bids and screened references given to me by two of the companies.<br /><br />The references steered my decision to use Longhorn solar. The ones from another company used a company from Angie's list; they seemed very satisfied with their choice.<br /><br />The references from Longhorn solar were more like me- discriminant. They investigated their systems and companies more thoroughly. Like me- they recognized this is a large investment, not to be rushed into.<br /><br />I went through a lengthy process with the two companies, analyzing the products they offered, the knowledge of the sales representative, and the relationship after the sale and set-up. I knew that by going with Longhorn Solar, I would be well taken care of after installations when issues might come up. The company is large enough to order in volume, passing additional savings to consumers, yet is still a family-owned business with a personal feel and strong self-integrity.<br /><br />Ian, as my customer relations representative, is passionate about conservation and never let on if he got tired with daily email questions over two-three weeks. He was also very good at responding and kept any phone or in-person appointments. Jason is the engineer in charge of my 9 KW system installation. He too was excellent with answering questions and paying attention to details.<br /><br />I went with a alternating current system. It works great! On of the attraction of this "smart" system is that there is real-time (within 15 minutes) capabilities to monitor via the computer or mobile app. It's been a really cool thing to see how much energy is being produced and the amount of conservation occurring. <br /><br />I do not know how I could be any happier with the product, the company, their representatives, and the follow-up they have given me. Too often, after a major decision, I have had regrets because "if only I knew.....I would have done this instead." Not with this company and the product I selected. It's been at least 4 months since the installation and there are no regrets, no "if I only knew..."<br /><br />Maybe the only regret- that more people are not in a fortunate position to be able to conserve energy or that they might not have had as excellent a solar experience as we did. I have no reservations recommending this company.