Review for Longhorn Solar, Inc.

06/17/2014
Anonymous

Very Satisfied Customer

I am a very satisfied Longhorn Solar customer. They just completed the installation on my house in Austin. I asked for and got several quotes for different configurations of micro vs. single inverters systems as well as higher end panels (LG) vs. Chinese or American made panels. And they listened to me regarding the orientation of and number of panels. I ended up with exactly what I wanted: 25 LG 270Watt panels with two Sunny Boy SMA inverters. We went with the single line inverters vs. the micro-inverters because I don't have any obstructions at the roof level (trees, poles, anything that would cast a shadow) - so the micro-inverters were not necessary - and we saved a little on the cost which we used to buy the higher end LG panels.<br /><br />Shane was our salesman - he put up with a lot of questions and concerns and got me answers and ultimately the system that I wanted. Zach and his crew were very professional with the onsite installation and electrical hookup, my wife even commented on how polite they were. From the start, with their precise measurements of the roof (I have a sky light on my south facing roof that we had to work around as well as several vent pipes that needed to be moved), to the attention to detail on painting the conduit three colors because my house paint scheme with brick is two toned, I could see that they were trying really hard to do a great job.<br /><br />I feel good about recommending these guys to anyone who is considering solar. <br /><br />One more item: Since we are PEC and not Austin Energy customers, we don't qualify for the Austin Energy Solar Power rebate. However, Longhorn Solar offers PEC customers a rebate which other installers don't. This brought my out of pocket costs down, and with the Federal tax rebate (for my 2014 taxes) that will bring my total costs down to below $2/watt. <br /><br />Thanks Longhorn Solar.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support