05/01/2014
Anonymous
My previous review was solely on an incompetent former employee of Boston Solar, not on Boston Solar Co.!!<br />In fact, Boston Solar Co. has since taken very positive actions to rectify the problems:<br />(1) The employee who had caused the problems was disciplined. Ensuring it will not happy again.<br />(2) Boston Solar has deployed HIGHLY qualified technicians to correct the installation issues:<br />(I) corrected the drain pipe flow of one of the indoor unit.<br />(II) leveled the unleveled compressor unit;<br />(III) Corrected the compressor terminal shielding; explained why some terminals are unshielded.<br />Boston Solar has demonstrated and acted as a caring and responsible company, very competent and proud of what they do.<br />I am a very happy customer, and would be happy to be a referral!!