Review for Solar Solution AZ

04/14/2014
Anonymous

Team #1

First, this is a young company in many ways. Solar Solution AZ has not been in business all that long; they are a team that is very young in age, but hungry to make a difference in the Solar business. Although young, they have wisdom and a good handle of the business world; they are not afraid of trying something different, which has made them extremely successful.<br />The Team was very responsive after Robert's introduction and financial service assistance. The team let us know exactly where they were by giving us a weekly project update; no small undertaking for a young team. Dan was very courteous and forthcoming in providing us a breakdown of the upcoming scheduled events. <br />Installation; the mounting of the racking system, inverter, electrical runs and panels were very professional.<br />After the work was completed, Sara (the newest member to the team) did an outstanding job by constantly trying to hook up the wireless capability of the inverter, afforded to the customer by Solar Edge. Solar Edge uses current technologies so that customers can monitor their system on-line using their home computer(s) and/or Smart devices. Sara returned several times to our home to diagnose what turned out to be an issue with our own person router, but she never gave up.<br />Robert's follow-up after the installation was the final touch to a seamless transition. After the project was completed, he did a QC; ensuring everything was in its place. This visit was as important to us, as it was him and his team. We were comforted knowing that Solar Solution AZ really cares about the family even after the installation was completed. This team is very concerned about how they did as a company and wanted to ensure that we were satisfied. This is NOT an install and run company!<br />Robert and Dan congratulations, you have built a team that has superior sales, analytical skills, and workmanship.<br />For those that are looking at Solar PV as a solution to mitigate high energy bills, you have come to the right company. Robert and Dan continually search for the best products and workmanship; their relentless search to find the right solution will only benefit you in the long run. The team is customer focused, hardworking, honest and trustworthy. You have come to the right source – Solar Source!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support