04/11/2014
Anonymous
Installation went well, except we haven't heard from anyone since. Okay, it's only been a week. We notice that we are using solar during the day and Edison after dark with ZERO savings - energy being fed back to Edison for credit during the night. Since NO ONE has explained this to us, we are perplexed. April is supposed to be a ZERO Edison cost, along with savings for the warmer months. So, we don't know if electricity is being sent to Edison beyond what we are using during the day. IF this is how it is going to work, we're going to end up paying MORE than we did before. I sure wish someone would come by and explain what is going on. We know how it is supposed to work, but don't know what it is really doing. Review might improve with some information.
Reviewer reply
04/11/2014
Sure. But, it sure would help if we knew what was going on now.
Horizon Solar Power (Out of Business) reply
04/11/2014
Hi Solar Z,<br />Sounds like your system hasn't been turned on just yet, can you email me directly @ ruben.ugarte@horizonsolarpower.com with your info. I will give you a call and meet with you personally to explain in detail how your system works and will produce. Congrats on making the right choice to produce clean energy from your rooftop!