Review for American Solar Solution

03/19/2014
Anonymous

lost faith in this company

This company took 4 months to install my solar. I had several complaints: 1) I was told I would not have conduit running up my wall and I do. The sales agent said they could hide it in the wall, when they finally started installation I go outside and there is conduit running up my wall. I was never informed they could not hide the electrical in the wall. 2) When they cut the power off to install the solar and turned it back on my computers mother board got fried and my printer is not working correctly. I'm still waiting on them to fix those issues. Instead of the company trying make their customer happy all they wanted was their money. They tried to blame the delay of the installation on my home owners association, it only took them a month to approve the plans. I'm very unsatisfied and lost faith in this company. Had a few people asking about solar but I would not refer them to this company.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support