Review for SolarMax Technology

01/23/2014
Anonymous Thousand Oaks, CA

Best experience possible!!

My experience with SolarMax has been wonderful. I checked into several solar companies before deciding to go with SolarMax. The sales representatives with the other companies were really pushing the lease option when what I wanted to do was purchase. <br /><br />Dena Baldwin, the local sales representative, presented all the options to me, responded to all my questions within hours of my e-mails, and was very pro-active in making sure things were progressing as quickly as possible. When Dena found out the electrical panel would have to be replaced, which was not part of her original estimate, she arranged to split the cost! Dena continued to check in with me up through the approval to turn on the system - which happened today! <br /><br />All the planning and installation teams were wonderful - the person who came to inspect the roof and plan the installation site, the folks who installed the support structures, those who installed the solar panels and new electrical panel, Tony who installed the monitoring system and taught me how to review the function of the system, and Adrian who did the stucco repair. All teams arrived when they said they would, met the inspectors as planned, and explained exactly what they would be doing. This was the best possible sales and installation experience I could have hoped for! Wonderful customer service