Office location: 201 Kelsey Lane, Tampa FL, 33619
09/05/2025
Ronald Garbe
Palm Harbor, FL
If you are seriously considering solar do not use this company , at some point you will need to use they’re customer service/ repair service, good luck with that….. 7 weeks since we lost our solar service outside of Tampa , Florida in the middle of summer, we are still waiting for a new inverter , and as I’m typing this we still don’t know if and when we will get a new one ……. customer service will tell you that the service department will be scheduling something with you…. and we’ll ….. STILL WAITING!
System size (kW): 7
System price: $18,000
Year installed: 2024
Price include the Federal Tax Credit or incentives: Yes
Solar Energy World reply
09/12/2025
Dear Ronald, We sincerely apologize for the delay and frustration you've experienced.
Your feedback is incredibly important, and we're truly sorry that your inverter replacement has taken so long—especially during the peak of summer in Florida. We understand how vital it is to have your solar system functioning properly, and we regret that our communication and service have not met your expectations. Please know that we’re actively working to resolve this and improve our response times. If you’re still waiting, we encourage you to reach out directly to our service team so we can prioritize your case.
Best Regards,
Solar Energy World