Climate Change Sucks

Reviews by Climate Change Sucks

1 Review

All Energy Solar

My family and I recently had solar panel installation on the roof of our private house. I investigated different companies and received 3 bids. 2 of the companies giving me bids were of good quality including All Energy. In the end, I went with All Energy because

1. They are a solar dedicated company. This s what they do and they've done a lot of it with several large projects. This has already come into play because I had a microinverter go down. They investigated the problem, diagnosed it, and replaced the inverter on the warranty. I didn't have to fill out any paperwork or do anything else other than communicate about the problem. Not sure all of this would have been so seamless with a company with less experience. Additionally, they handled my Minnesota Made application and I didn't have to do much for that which was great because we were fortunate to receive this incentive and it made a substantial difference in terms of the total net cost of the system.

2. They were recommending a system with micro-inverters which was a bit more expensive and offered greater efficiency and better monitoring capabilities. With the micro inverter, you can monitor your system performance panel by panel. As mentioned above, this has already come into play. In the end, I'm happy I went with this option.

One of my biggest concerns with the process was the quality of customer service with the different companies as I was anticipating this may be needed as problems inevitably arise over the yrs. Reid, the off site sales person was very knowledgable and professional. All communication was returned in a timely manner. After the deal was done and it was time for install, I worked with an in-house sales person, Cindy. I can't say enough about how excellent she has been Has gone above and beyond with a couple relatively minor problems we had to deal with. She always responds to my emails within 24 hrs and if she can't answer a question, she gets an answer in short order. Our project was actually installed and completed ahead of schedule.

On the whole, I'm very happy with All Energy and would recommend them to friends and family.

Type: Residential Electric

Reviewed: 10/05/2015

Excellent

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