Installed solar water heater improperly plumbed to tank, pipes routed incorrectly resulting in recurrent vapor lock. Grudgingly replumbed the tank, and ADMITTED IN THEIR OWN PAPER WORK that pipes may need to be re-routed, but refused to do so. Used non UV resistant pipe insulation that deteriorated from sun exposure.
Freeze valve and temperature pressure relief valve failed, resulting in hundreds of dollars worth of hot water wasted.
Not only refused to correct errors without an additional exorbitant payment, but were nasty and insulting.
The system actually cost more to run than the previous gas only water heater did, until i eventually made the repairs myself.... read more
Type: Residential Hot Water
Reviewed: 09/06/2014
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