Bernard Laffer

Pleasanton , CA

Reviews by Bernard Laffer

1 Review

SunPower

I had been questioning the functioning of my solar for a long time. When I called I was diverted to an outsourcing office in the Philippines. The people there read off of cue cards and provide no real service. I was in the process of selling my house and I wanted things to function properly. I received a true up that was 5 times my normal amount. I was assured that this would be rectified They finally sent out a local company to evaluate. They found that the inverter for the panels had failed a long time ago. I was assured that this would be corrected and I would be reimbursed It is now over 6 months and I am stuck with a $4200 PGE bill that was caused by the failure. Have no dealings with their state side rep Dominic Kubelka. His job is to placate and do nothing. I am in the process of hiring an attorney to sue them. Use another company

Type: Residential Electric

Reviewed: 05/26/2020

Substandard
ERICAPIN

06/25/2020
Hello, We are sorry to hear about your recent experience. We would like to see how we can help. At your earliest convenience please send a direct message with your contact information. We will review your account and have an executive specialist reach out to you to address your concerns. We appreciate your business and value your feedback.

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