Reviews by Gary Goodrich

Sol R US Electrical Engineering

I don't often write reviews for companies. They have to be outstanding or horrible. In the case of SOL R US Electrical Engineering....OUTSTANDING....and in many different respects: Professional, Pricing, Service, Knowledge and Follow up. I have had my own business for 25 years so I understand customer service and value. I was able to check all the boxes with Sol R us!
I am not writing this review immediately after my solar system was installed, in fact it is about nine months after installing a 10.23 kW system. A fairly large roof installed system. I will not gush on, but the install went extremely well! And the quality of parts (Panasonic panels and Solar Edge inverter) are some of the best on the market.

After getting the final City of Walnut Creek permit we were up and going. Everything was going well and I kept an eye on the solar generation. After about 8 months I was wondering if we were going to be at zero cost (what we wanted) at the yearly 'true up". Granted I do not have the easiest house for solar panals (and one company told me that it may not be worth it) because there are large Redwood and Sycamore trees surrounding the house. Anyway, I called Chris and told him that we might be short at the 'true-up' and we set up a meeting. This is where I found out what kind of company I was dealing with. Chris showed up with a plan. He had looked over the production before he arrived and said that he thought we might be short and had calculated that we needed to add another 10 panels.....AND that would be at NO CHARGE to me. I was truly amazed! I have had many dealings with contractors over the years but had never had this happen. The panels were installed this week and I vowed that I would get the word out even more than I already had. I could go on for a couple of more pages but you get the picture.
You will love working with Chris, Jeremy and Eddy and their employees!... read more

Type: Residential Electric

Reviewed: 02/22/2019