unhappy-with-solcius

North Tonawanda, NY

Reviews by unhappy-with-solcius

1 Review

Solcius Solar (Out of Business)

We signed a contract in April. They sent three people over to inspect our attack in June, each time never saying anything to us before leaving. Finally called and said we needed beam retrofit - fine. We got another loan to pay for the total including the retrofit and the panels/install. Didn't hear from them again for FOUR MONTHS. We finally called them. Said their contractor was "sick." (Our thought... so, hire someone else??) Our loan expired. Had to apply for 2 new loans. We called again a month later after hearing nothing from them. They didn't answer or return calls. Finally, one week before the second loans would expire, they called to schedule everything. I had to stay home to accommodate their people coming on a Thursday. The work for everything - attic retro, panel install, etc - took a total of 12 hours of work. It took them three days. Then they called because someone in their department put in a new request to have us get ANOTHER loan - days after we already approved, with the loan company, the use of the funds to pay for the services. And we didn't get the promised patio furniture that was supposed to be set up when everything was installed - but then again, a summertime install was being completed EIGHT MONTHS later, in the winter, so really, not like we could use it anyway. Really, really disappointing. DO NOT HIRE THESE PEOPLE if you live in Western New York.

Type: Residential Electric

Reviewed: 12/18/2018

Substandard

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