They SUCK with respect to after installation service! You get a phone number that goes to an answering machine that nobody responds to and an address that not even Fed Ex can make a delivery to. If you are lucky enough to get a repair made, I've had 5 panels repaired so far, and 3 more panels are dead and need repair, expect to wait 2-3 months for anything to happen. They claim their supplier for inverters is not able to supply. There are 100's of suppliers for the type I have and have my inverter for sale. They don't care! $23,000 dollars that I wish I had spent with a solar company that was honest. Don't be fooled by these SOBs. You can do better.... read more
Type: Residential Electric
Reviewed: 02/22/2014
Paid $23,000 for 18 panels in Jul 2011. I will never see that in recovery costs. Since 2012 I have never had 18 panels working. Thus far 8 panels have failed Solar Universe, the contractor, only makes matters worse by refusing to repair inop panels. My entire solar panel experience has been nothing but a series of lies. I asked Enphase for help and was referred to Solar Universe.
There has to be a good Solar Panel company out there somewhere. This is not it! Richard... read more
Type: Other
Reviewed: 02/21/2014
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