Petaluma, CA
We had a solar installation done by Jason (Jay) Jackson of Vital Energy Solutions. This was to be a system with 9.9kW of solar panels and a 7.6kW inverter. Jay and his crew came out and did the entire job in a single day, all work was neat and professional. Jay worked with me to arrive at a good design that didn't overfill my roof and was at a good price. I got four bids, Jay's was significantly below the other bids, and he was by far the easiest to work with in terms of discussing alternatives and arriving at a really short payback time.
Unfortunately, PG&E then informed us that their transformer serving our home was only rated at 5kVA and they would not give "Permission To Operate", so we couldn't connect the system up. After much effort on Jays part, PG&E finally agreed that if we downsized the inverter to 5kW, then we could get permission to operate. Jay arranged for the new inverter and obtained a low-cost building permit to document the change for PG&E.
The change in inverter was completed on a Wednesday, and one week later we had Permission To Operate and were producing power, no thanks to PG&E who were very difficult to work with during the time leading up to this. .... read more
Type: Residential Electric
Reviewed: 10/11/2018
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