Rich Finn

Franklin, MA

Reviews by Rich Finn

1 Review

Boston Solar

Finally took the plunge to get solar after the latest rate hike on our electricity bill made our summer bills crazy expensive.

A year previously I had reached out to another, national solar company. They conducted all business over email and ended up with a quote that was more than Boston Solar for a lower spec system. Also, it wasn't until talking to Boston Solar that I realized how little info the other company provided on all the rebates.

The Boston Solar sales rep came out to my house the day after I contacted them to talk through the whole process. A week later he was back with a detailed proposal explaining exactly what I could expect and a very detailed breakdown on the various payment options and how much I could expect to save in the long run. They also included a guarantee to make up some of the difference if they didn't get the install in place before the SREC program ran out.

Installation team were very professional and they did a very neat job installing the panels and various cables. System has only been active for a week so far, so I'm still getting a certain amount of geeky joy to check out the mobile app and see how much electricity they're producing each day (doing great so far).

If I had one criticism it is was the time it took to get the install done (a little over 5 months, which isn't crazy long but initial discussions with sales guy had me thinking it would be more like 3 months). Admittedly some of that was due to hold ups with getting approvals from local inspector and Boston Solar did try to bump me up a month on the install queue (missed the call and slot was gone when I called back). On the flip side, it's good to know that they're being kept busy and you're signing up with a company that's not going to be out of business tomorrow!

Type: Residential Electric

Reviewed: 08/29/2018

Good
Rich, thank you so much for the comprehensive review on your experience with Boston Solar! As a local installer we take pride in providing a personal level of service that you will not find at larger companies - it is very important to us that the benefits of the system are clearly laid out so that there is a clear understanding of the investment before moving forward! Our installers always look to install the panels and electrical conduits in a way that fits with the aesthetics of the home, I'm glad to hear you are pleased with the results on this end! Regarding the 5 month timeline from contract signing to system activation, that is certainly longer than our target which is usually between 90-120 days. Due to the large surge of homeowners looking to take advantage of the SREC program we did see some longer than usual lead times for installations, but we appreciate your patience in this regard! Congratulations on lowering your electric bill with sustainable energy!
-Stefan Rosellini, Customer Experience Manager

How much do Solar Panels cost in your area

The information on our website is general in nature and is not intended as a substitute for competent legal, financial or electrical engineering advice. Reviews on this site do not reflect the views or opinions of SolarReviews or its directors or shareholders, nor an endorsement of any third party company. We make no representation as to the accuracy of the information entered by third parties. We disclaim any liability for any damages or loss arising from your use thereof.


Sitemap Privacy Policy Do not sell my details Terms of Use For Installers Register Login

Copyright © 2012 - - solarreviews.com. All rights reserved.