BriTyRi

Charlton, MA

Reviews by BriTyRi

1 Review

Boston Solar

My system just went active in June and so far so good!

From beginning to end I really didn't have to do anything. The sales guy (Joe) was very knowledgeable, very pleasant, and quick to answer with any questions I had. Once I signed up I was kept in the loop at every step. They were very aware of my aesthetic concerns and went above and beyond to assure me that I would be happy with the end result. I even asked if it was possible for a different layout, which they told me was not possible the way I was speaking of, when I pushed back and asked them to check again, they did! And even went so far as to send me a CAD design layout showing my specific idea and explained why it wasn't going to work they way I had in mind! I also asked them to double check a roof they weren't using that I had been told my another company was my best roof for solar capturing - and they did - and confirmed that Boston Solar was right with their design! Extremely accommodating!

Type: Residential Electric

Reviewed: 08/03/2018

Excellent
Thank you for sharing your experience! We aim for a relatively hands-off process for the homeowners we work with but are always happy to discuss any specific requests relating to the project and accommodate these whenever possible - in the event that we aren't able to move forward with a request, it is still very important to us that we be transparent and share all the background to ensure that there is confidence in the project moving forward!

Regarding the issue with the paint on the door, I apologize that the concern wasn't addressed previously - your Project Coordinator will be following up shorly to discuss a resolution to this matter. We look forward to taking care of this so that you can be 100% satisfied with the project!
-Stefan Rosellini, Customer Experience Manager

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