Reviews by BJ Moore

Nova Solar

NOVA Solar is a rare find; truly honest, responsible, and reasonable. We had a 30-panel system installed by a now defunct company; due to a botched installation (eight of the panels were installed on a nearly flat roof, with L-Feet screwed directly into the shingles, rather than using flash feet), the roof started leaking. We contacted three companies to move those panels to a better place, and so the porch could be re-roofed; of the three companies we contacted, NOVA Solar was the clear choice from the beginning. Both Barklie and Trip impressed us through all five phases (pre-contract communication, on-site survey, cost estimate, actual work, and follow-up). In the end, they did a superb job, at a very reasonable cost, and gave us a lot more than we paid for; for example, while we expected them to fill/cover the holes left by moving the panels, they also comprehensively flashed those parts of the roof, and actually fixed the leak (as evidenced by no leaking after the 2" of heavy rain we got the very next day), saving us thousands of re-roofing dollars. There were other unforeseen issues related to the original installation that required additional work and materials that Barklie and Trip could have just ignored or charge extra for, but they fixed it properly, and didn't bill us. Honestly, contractors normally disappoint, either because they are unreliable, skimp on materials, try to upsell, claim to find problems that really aren't, or just plain do a bad job, and we've been told we're impossible to please, but NOVA Solar is now my go-to solar company for any future solar work. They get our highest recommendation for everyone wanting a new installation or maintenance on an existing system; whether you're impossible to please of not, you won't find a better solar company.... read more

Type: Residential Electric

Reviewed: 04/16/2018