MRM

Reviews by MRM

1 Review

Brighter Solar Energy (formerly Brio Solar Energy)

A "new customer incentive" was promised at time we signed contract but they have yet to deliver. I signed under pressure of loosing the incentive...they didn't deliver anyway!!! They recently told me I needed to provide them with five referrals...I heard none of this at time of contract. They sent plans to county and energy company using wrong house plans. They are interested in getting contract signed and pay little attention to customer after that not to mention their lack of attention to details.

Type: Residential Electric

Reviewed: 04/11/2018

Below Average
Hi MRM. I sincerely apologize for the poor experience you've had. We’re a rapidly growing company that was hit with a huge backlog of solar installations. So sorry you were one of the few caught in the middle. We’ve implemented new policies and procedures to make sure nobody falls through the cracks again. We’re committed to quickly respond to needs and exceeding expectations. We have a whole team available to chat via phone, email, or text during all business hours, 5 days a week. If you’re still having issues, our new customer experience team can quickly resolve your issues. Simply email brioinstalls@gmail.com, or call/text us directly at 801-783-5959.

How much do Solar Panels cost in your area

The information on our website is general in nature and is not intended as a substitute for competent legal, financial or electrical engineering advice. Reviews on this site do not reflect the views or opinions of SolarReviews or its directors or shareholders, nor an endorsement of any third party company. We make no representation as to the accuracy of the information entered by third parties. We disclaim any liability for any damages or loss arising from your use thereof.


Sitemap Privacy Policy Do not sell my details Terms of Use For Installers Register Login

Copyright © 2012 - - solarreviews.com. All rights reserved.