Vivilu

Reviews by Vivilu

1 Review

American Solar Direct (out of business)

If could give them less stars I would! We started our contract with American Solar Direct back in early February. It's been 6 months and we still don't have working panels. Since then our contract has been handed over to TWO other companies.

I've had to hound them via phone calls, voicemails and emails to no avail. It seems that at times getting pulling a out tooth by hand would be easier than getting a straight answer from these people.

Our panels have been sitting on our roof for who knows how long, the meter was installed, removed and reinstalled in a different location and still nothing.

We understand that it's a process and it takes time but they have all done a poor job (this is understatement) in communicating with us about anything throughout the process at least not without us having to harass them to get any answers.

If we had known the process would be so frustrating with them we never would've entered into a contract with them.

Type: Residential Electric

Reviewed: 08/08/2017

Substandard

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