readywatt

Fontana, CA

Reviews by readywatt

2 Reviews

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Suncrest Solar (out of business)

Installation of panels went great and panels have been performing well. But Customer service is does not exist with th Company. I am in the middle of selling my house, so I have been asked to relocate panels to my new home. It's been 14 since I have asked for a quote. Customer service just passes me on the the next operator. My escrow closes in a few weeks and I still have no response from this Company. I am going to lose deposit on new house 5k and now I am hearing its 3k to relocate panels. Thanks Suncrest for saving me the extra cash

Type: Residential Electric

Reviewed: 10/26/2016

Below Average

Sunnova

Installation of panels was done Professionally and in a good timely manner. The Customer support when dealing with repairs or relocation is terrible. I have waited over weeks to get a quote/scheduled date for relocation of panels to my new house. I call everyday regarding my quote and get the same response (specialist is in a meeting). Nobody has stepped up or taken accountability in this situation. I just get passed off to the next Tech Line Operator. Still have no answers and my escrow closes next month...not to mention it is a 3,000 bill for relocation

Type: Residential Electric

Reviewed: 10/26/2016

Below Average
Sunnova
Sunnova
09/29/2017
Hi readywatt, we would like to address your concerns. If you could please provide a good contact number and an issue resolution specialist will contact you shortly.
readywatt
09/29/2017
657-230-5276

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