PeterG

01886, MA

Reviews by PeterG

1 Review

Direct Energy Solar (formerly Astrum)

I had a problem with an installation done when Astrum was acquired by Direct Solar. The newly installed shingles were damaged, perhaps by installation on a very hot day. I have been trying to get the damages repaired since May, 2016 and have yet to have a call by the Local Service Manager or any meaningful evidence of an attempt to fix my roof. My insurer and roofer both say the roof needs to be re-done, and I cannot get any satisfaction (or even communication) from Direct Energy Solar.

Type: Residential Electric

Reviewed: 10/01/2016

Substandard

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