Reviews by OPH

Guardian Solar

Guardian Solar has to be the most unprofessional Solar Company and worst Installer in the Central Florida area. It was nothing but problems from the get go. It was very obvious that there was no pre-planning involved in our solar panel installation. The first question they asked when they arrived on site was: who is your electrical utility provider? Are you kidding me? They did not even know this basic question that had been talked about and conveyed during the purchasing of the system. They did not bring with them the contracted solar panels, we had signed a contract for SolarWorld Sunmodule Plus SW 290 Mono and they installed SolarWorld Sunmodule Plus SW 285 Mono. When I asked why the discrepancy, I received a curt answer from Danny, the owner/installer sending me to talk to the salesperson. If I had not inspected the solar panels I would have not been aware of the change and would have not been told. In addition, they did not bring with them a Solar Fan that was part of the installation, his answer was "I don't know anything about that go talk to the salesman". They did not pick up after themselves either and left electrical tape and plastic bags all over the yard which I had to clean up. They installed the system on May 16, 2016 and it did not become operational until June 10, 2016 after multiple follow-ups on my part. It turned out that this was their first installation in OUC (Orlando Utilities Commission) territory and they did not know the process involved in getting the system up and operational. We gave 1/3 of the cost upfront and we did not pay them the additional 2/3's of the cost until the system was operational. We love our system and hope to never have any problems/issues since we do not want Guardian Solar ever again back in our premises.... read more

Type: Residential Electric

Reviewed: 06/28/2016