, UT
Completed my first year. The online data system showed 89% performance, less than the 90% guarantee. The guarantee is a performance guarantee but I was offered a check for the difference amounting to two big mac meals. The guarantee is to compensate you back to 90%. Therefore there is little chance to see any performance in the mid 90s much less than 100%. I was told by customer service that my first year was a bad year and that I would soon see 100%. Sorry the online data shows studies of +/- 4 %. So i got lip service in an attempt to get me to go away. Dont spend $20,000 on a company who could have made the whole thing better with a professional and responsible solution. Had to give them a 1 star to get the review to save.... read more
Type: Residential Electric
Reviewed: 08/26/2016
Legend has done a great job throughout the process, however after 4 months, our panels are producing 87.7 % of the target. As time plays out we will find out how well they honor their 90% guarantee or if the panels perform better in the spring and early summer to catch up the gap. I only wish I had purchased a few more panels, and that they performed 90+% like they are supposed to. The entire rest of the experience was an A. Cant give 5 stars until I get what I paid for.... read more
Type: Residential Electric
Reviewed: 12/10/2015
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