Solar Companies Reviews in Diamond, WY
Top rated solar companies in Diamond, Wyoming
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Services: Wind Turbines, Commercial Solar Electric, Residential Solar Electric, Storage
I had Kevin come out and give me a quote. I had several other quotes from his competitors, however; up until i met Kevin and spoke with him I had no confidence in the others that what they were selling me was what i needed. Kevin submitted the quote and I and my wife chose WyCo wind and Solar to do the work. We made an excellent choice, as they came out and handled everything from start to finish, all permits all materials and staging the work was really well done. they have an excellent crew with excellent customer service. joel is the installer that came out to my property and he is really knowledgeable and explained everything.You cannot go wrong by hiring these guys, they did a far better quality job than i have seen from the competition, and they are local, and that goes a long way with me when it comes to follow up service.... read more
Services: Storage, Commercial Solar Electric, Energy Audits, Residential Solar Electric, Wind Turbines, Solar Pool Heating, Energy Monitoring, Solar Hot Water (Thermal)
Every interaction with Gen Pro, from start to finish, has been positive. They worked hard, kept things neat, explained everything they were doing, and stayed below their original estimate. We produced more electricity than we used these last two months--it's an incredible feeling.
We installed out system in July and had multiple issues around lack of communication. One of the main things our salesperson Scott highlighted was his company's reputation and the importance of warranty on the work and materials. This is important because of the length of the warranty on the equipment (25 years) and the labor. Before our install, the solar panels manufacturer we were using went bankrupt. Clearly the concern is we had ordered panels from a bankrupt manufacturer, so the warranty is totally up in the air. Creative Energy knew about this, and because of the issues with this manufacturer going bankrupt Creative stopped all business with them going forward. However, the withheld this from me even though my install hadn't occurred. Had I known this I of course would have selected different anything they sent me a response with words to the effect of They had already ordered and paid for the panels, like that's a reason to not tell me! Only when I pressed them on this did they actually do anything.Next issue was their referral program advertised on the website. Before all my issues occurred, I had referred a relative (I seriously regret this now) who invested a significant amount on a system with them. After When we asked about the referral incentive he was told there was a cut off date (which is not mentioned anywhere on their website) and that his install didn't qualify. He too, has experienced the same types of issue I did with total lack of response to issues. Basically, if you have an issue with this company, you need to email the owner directly and mention that you are not going ahead with your installation or that you will be leaving a review online. Then you will get a response.I absolutely dread the thought of their being an issue with my system down the road. I can only imagine their commitment to fixing warranty issues 10 years after the money has been paid.... read more