Solar Companies Reviews in West Richland, WA
Top rated solar companies in West Richland, Washington
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Services: Storage, Commercial Solar Electric, Residential Solar Electric
Office location: Seattle, WA 98144
The end-to-end process of working with A&R Solar was a breeze. It started with Damien, who is a knowledgeable, no-pressure consultant who provided the information we needed and then let us make our decision on our own time. A&R was upfront about the install dates, and after signing the papers we were kept in the loop the entire way, so there were no surprises. Questions over e-mail were answered promptly, and everybody we worked with was, without exception, friendly, helpful, and interested in our satisfaction.When there was a brief delay on our install date, we were promptly informed and did not feel let down. After the panels were installed, our project manager, who had been in an accident, did not get our paperwork to SnoPud submitted immediately, and he was upfront about it, apologized, and credited our account with the credits we had missed with the utility. Awesome customer service!... read more
It was a great deal I’ve been doing all my research when Jose with simple solar came to do a solar presentation he gave me all the exact numbers I needed. Simple solar inc is a great opportunity to net meter and make some money back from my utility.
Sales rep never showed for our first scheduled appointment, and I had a friend who also took the time to be there, as she was interested in getting information. During installation, they broke my well pump, costing me thousands of dollars more than quoted and several days without water. Once my system was installed and approved by the power company, I ended up having to turn the system on myself, however the electrician on my job was very helpful and over the phone, walked me through this. I was never certain it was actually turned on correctly, though. I called the sales rep who was supposed to return and give me instructions after installation. Several days passed and no return call from him. I called again the next week. He returned my call, stating he was on vacation this week, (not the previous week when I initially called) and would return my call right when he returned to work. No problem. However, not only did he not return my call the next week when he returned from vacation, he NEVER returned my call. Approximately 4 months went by, and I was still unsure whether my system was really working. It was winter time by then. I called the fellow AGAIN in the spring, left a message, and again NEVER HEARD BACK after several days of waiting. Not even a call to acknowledge that I was asking for the follow up training. I contacted the electrician again. The electrician was kind enough to suggest I call the owner. The owner seemed very helpful, and was willing to come and walk me through my solar power system, but by that time, toward the end of the school year, I did not have any available days to meet with him due to my hectic schedule. He told me just to get ahold of him whenever I had time. I texted him a week ago, and have not heard back from him at all. An employee of the Net Metering program at Pacific Power spent FAR more time explaining what she could over the phone than Ellensburg Solar has. I had 70 panels installed, maybe a small job for this company but it was a huge decision for me to do this. I am extremely unhappy and dissatisfied with the very poor service to their customers. I have not and will not recommend them to anyone else who is thinking about solar power. Here I am with a system I don't really understand, months after installation. Wish they were not paid until they met their end of the bargain. Paperwork states under Ellensburg Solar LLC Responsibilities "train you on your new system". I completely understand if they are busy or on vacation, but to never even get a reply from them is terrible service.... read more
Services: Residential Solar Electric, Wind Turbines, Commercial Solar Electric
Our experience with Hire Electric could not have gone better. They were very helpful from initial planning through installation, answering questions , returning phone calls. I would highly recommend this company to anyone interested in solar energy.
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Services: Solar Hot Water (Thermal), Commercial Solar Electric, Residential Solar Electric, Wind Turbines
We had a project to construct a lean-to adjacent to our barn and wanted to cover it in solar panels. The Solar Stone gave us a detailed estimate, power generation prediction and explained the entire Washington State incentive variations and application process which helped us become more informed.The entire construction process went smoothly despite some weather conditions mid-December and we were able to get the project signed off before the New Year. They were communicative throughout the project and it was a pleasure working with them.Solar projects should be installed by skilled professionals who know what they're doing when it comes to installing expensive equipment you're wanting to use for 25+ years. The Solar Stone are those professionals and I'd recommend them to anyone.... read more
Services: Commercial Solar Electric, Residential Solar Electric
Get a quote on solar panels for your home
Services: Residential Solar Electric, Commercial Solar Electric