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Not enough room to write all the bad experiences. Salesman lied to us about panel production. I spent months on the phone with most inept customer service people imaginable. Finally re-negotiated lease after a year. Now, panels are producing 1/4 of what I was originally promised. No one to look at the panels to find the probelm because of chapter 11 bankrupcy. Roofing contractor that put my roof tiles on after panel install did a poor job. Now, every time the wind blows, two entire rows of roof tiles start to slide. My advice, run away from these clowns, fast.
Sun Edison is the worse company to work with when it comes to billing.
I have contacted them and sent them proof of payment yet they are still showing a balance overdue.
I would never recommend this company until they figure out how to handle customer service.
Sun Edison Customer
I would rate them as minus 10 below
Initially, we enjoyed our electric solar and solar hot water system. However, the solar hot water system broke down because of faulty installation of improper flex lines in the attic which burst in mid July 2015. Repairs were finally completed in October 2015 but I told the repair person that I didn't hear the pump running but he assured me it was. Because we also have a gas water heater, we didn't realize the solar hot water system wasn't working until I checked the Sun Edison monitor site in late December and discovered the solar hot water system wasn't producing energy therefore not producing hot water. Apparently, nobody at Sun Edison monitors their systems even though they have remote access to the system. The pump has never worked since mid July 2015 when it broke and has never worked since. Based on my experience with Sun Edison, I would not recommend their company for solar hot water service.
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