Tron Solar

Verified profile
Updated: 25 January 2024
Installer

Installing solar since 2017

Tron Solar logo

4.09 from 33 Reviews

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Tron Solar reviews


4 stars

0

2 stars

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4.09

Avg. rating

Breakdown of consumer reviews

Sales Process

4.6

Price as quoted

4.8

On schedule

4.5

Installation quality

4.8

After sales support

4.5

Latest good review thumbs up

Tim M | Gurnee, Illinois | 01/31/2024

Great Company and Employees were Top Notch

Was very happy with the quality of the products and the installation, but working with Brian Platt as the sales rep was the best experience. Great guy, knowledgeable, very responsive and extremely helpful throughout the whole process. And the few speedbumps that came up, he was attentive and showed outstanding dedication to resolving them correctly and quickly (and I must say that Giray Emsun does amazing work and is also a great human being). Tron should retain and promote these individuals!

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Latest bad review thumbs down

Krista | Plainfield, Illinois | 02/27/2024

We used Tron solar for out install in 2019 and the system has issues. I first had contact with Andy the sales guy and he seemed knowledgeable and made us comfortable with going with the company. But after the install we were dealing with another associate Giray who didn’t know anything about solar and our system! He has since moved on and now it’s even worse as our system never reported output correctly so we get errors from our app. I don’t have anyone to work with since the original guy left and when I reach out it goes in circles. My bill for electric is now more than when we didn’t have solar! And I have to pay a loan on top of that! Definitely not happy with their job. They underpowered us and when I try and inquire about additional panel they say “well I don’t like the errors we see with your system.” Yea come fix it then! And they have now told us on 2 separate occasions that they are coming out to check the system and every time they no called, no showed!! Avoid this company and the headaches.

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Derek | Glen Ellyn, Illinois | 01/25/2024

The installation crew did a really nice job. The installation looks good. The installers clearly communicated what they were going to do. It was clear they had taken the information from the electrical survey and planned the installation in advance.

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E. Goodall | Matteson, Illinois | 10/12/2023

Rebate

This company gave us false information. We were told we could get $16,000 back in federal funds and rebates. Andy Beckett lied to us. When we filed our taxes we were only eligible to get only $900.00 back. They took the rebate back for the state of Illinois that was an incentive. Stay away from this company.

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Peter Monachello | Minooka, Illinois | 10/05/2023

Reinstall

Brian has been nothing short of professional. His communication is second to none. He operates as if he owns the company. It’s refreshing to know companies still make customer service a priority. Thanks Brian for stepping in to handle the reinstall!

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Danny | Highland Park, Illinois | 09/13/2023

Makes Sense

Just received a presentation from Tron Solar regarding solar panels on my house. Brian Platt gave a great breakdown of how it works and was able to take a complex subject and really explain all the details in an easy to understand format.

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Zach | Plainfield, Illinois | 04/13/2023

Overall, I am quite pleased. Steve, my representative, was friendly and professional. The panels work as expected and look nice.

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George@ West Chicago Auto Mall | West Chicago, Illinois | 01/11/2023

GREAT VALUE!

Highly recommended for all your SOLAR NEEDS! Give them a call and get an appointment to install new SOLAR ON YOUR HOUSE! GREAT VALUE! VERY PROFESSIONAL COMPANY.... DONT DELAY CALL TODAY!

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JVP | Barrington, Illinois | 10/21/2022

Jaime Wilson, in Customer Service, best I have ever worked with!

Words cannot explain or do Jaime Wilson justice for the amazing customer service that we received from her and her staff. There are always bumps in the road, and things that are out of our control. The communication was better than we expected!!!! I would highly recommend Trom Solar for your solar needs. They are professional and cannot speak highly enough of them. Don't make a mistake and go with anyone else... HIGHLY RECOMMENDED

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JM | Racine, Wisconsin | 09/23/2022

Oversold, under delivered

I can't speak of the quality of the product because I am still waiting for it to be connected. Salesman sold me on the idea of the quality of work insisted on by the owner. Installation crew damaged a landscaping light without notifying me, had to go into the attic as part of the installation and left a trail of insulation throughout the house when they left at the end of the day. When it came to the day for technician to connect the wiring he spent a good part of the time on a personal phone call. Now I find out that the installation didn't pass inspection from the electric company. The salesperson hasn't returned calls and the company person that answers the phone hasn't made effort to make me believe that they care when I brought these issues to their attention.

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TK | Deerfield, Illinois | 08/17/2022

pressure sales, slow process, 3+ mo.'s and still no installation

Initial sales pitch to us assured us they had all the parts they needed. This was a lie. We started this in April. It's l;ate August and we're still waiting for installation after over a month since we approved engineering's design. They say they're waiting for a part. I'm a pro electrician and this year I've not had to wait more than 3 weeks for any specialty part. What happens if something breaks? We'd be paying off a $70,000 loan for a non-functioning system 3+ months long?

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TORSHA AND CARL | Haines City, Florida | 02/10/2022

MY TRON SOLAR EXPERIENCE

I would like say 'thank you"! to the Tron team for such a wonderful solar experience. It will be great doing business with you guys. I especially want to thank our Salesman Marlon Erazo for being such a blessing during this transition. Our family had no idea about Solar and I was very skeptical at first. However, because of the diligence and kindness that Marlon has shown us, we were able to transition successfully. Marlon has been there with us from start to completion and we are grateful for him. Thank you Tron!

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Residential solar - Off-grid systems

EPC installation - Other solar sales companies

EPC installation - Hybrid solar systems

EPC installation - Off-grid systems

Tesla Powerwall sales and installations

LG Chem solar batteries

SolarEdge - StorEdge

Roofing - Minor repairs

Roof replacement - Shingles

Roof replacement - Metal roofs

Roof replacement - Tile roofs

Slate roofing - Repairs and roof replacement

Enphase Storage

About Tron Solar


Tron was created by Lester Gray after moving to Illinois with little money, a lot of determination and one big vision to make solar affordable and efficient in Chicagoland. After a quick establishment as a leader in the solar field, Tron's office slowly grew out of Lester's basement and into a rapidly growing 44-person staffed office. It was there where our legendary operations department was handcrafted and trained to become one of the most efficient operations teams in the nation. The leadership of Tron vowed to build the company on a culture of transparency, 5-Star Customer Service and industry-leading installation and production. Our foundation is set to enable us to continue serving our country with clean, productive renewable energy while saving money in the process. Our Values & Vision... There is purpose in everything... We're bringing the best solar experience to our customers through our headache-free process, high-quality installation, excellent customer care and eco-friendly innovation. Make no mistake - there is a reason we're Chicagoland's highest rated local solar company. We ease the switch to solar energy for your property through the best quality installation work and design, certified 5-Star NCSA Customer Service, industry leading warranties and one of the top operations team in the nation. The vision of Tron far exceeds renewable energy; we intend to take homes into the future of tech - with smart home technology, solar energy, battery storage, solar shingles and EV vehicle accessories. What Makes Us Different? This one is easy... Integrity. It's of our utmost importance to operate our business with integrity - always doing what's best for our customers. We're also locally owned and operated in Buffalo Grove, IL, which means we're not just another giant corporate solar company coming into your town and then leaving. Respect: We don't treat our customers like customers - we treat them like family. Our respect toward you and the impact on our environment is at the forefront of our company values, and our Customer Service team is nationally recognized and certified by the NCSA, which means that you're not just in good hands, you're in great hands. With Tron, you have peace of mind for all your solar needs. Quality: If BMW considers itself a "the ultimate driving machine", then we consider ourselves "the ultimate solar company". The quality of your solar panel installation matters to us and that's why our design and installation is industry leading. As the highest rated solar company in Illinois, our work speaks for itself.

Office locations


Select state

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Illinois - Buffalo Grove

251 Milwaukee Avenue, Buffalo Grove IL, 60089

Illinois - Vernon Hills

950 Corporate Woods Pkwy, Vernon Hills IL, 60061

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Florida - Orlando

7004 Tavistock Lakes Blvd, Orlando FL, 32827

Florida - Orlando

7009 Dr Phillips Blvd, Orlando FL, 32819

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- Vernon Hills

950 Corporate Woods Pkwy, Vernon Hills Illinois, 60061

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Indiana - Merrillville

5455 Taney Ln, Merrillville IN, 46410

Certifications


Better Business Bureau Solar Energy Industries Association Solar Power World

NABCEP certifications


PV Design Specialist
David Procopio
PVDS-022621-031216

Contact Tron Solar


Location pin
Head Office
950 Corporate Woods Pkwy, Vernon Hills IL, 60061
Website
Website
Tron Solar