Mesa | Mesa, Arizona | 03/11/2024
Gave them 1 star as 0 was not an option
Worst experiences ever!
Marv lindquist | Boise, Idaho | 03/07/2024
Employee did not examine attic so permits delayed.
Titan could not allow bank to bank payment so I could only use credit card then they charged a fee for using the card. They thought they could resolve issue but never did. Proposed 6 panels on upper roof and did 2. Agreed to put panels near lower edge but went higher and long conduit to bring power down to other panels. I have picture of what they promised and does not match what they did.
Wonda | Eads, Tennessee | 02/29/2024
Titan solar system
It is a really bad deal a scam I was told I would save money on my system. Actually I pay more and I’ve been paying more I do is towed I would not get put a small service charge from the electric company. My bill this month was $235. No mind you I have been going around unplugging unnecessary things. I turn off my water heater during the day I turn off my heat during the day it’s like I’m living in the woods and I’m still paying a high utility bills I am checking into a lawyer right now.
Edgar | Germantown, Maryland | 02/28/2024
TERRIBLE COMPANY TO DO BUSINESS WITH
I AM A TITAN SALESPERSON and so sorry about it, I do not recommend this company at all, and again I am, well was, a salesperson working for Titan Solar Co. No one at this company can help you deliver what was promised to the customer, it is so embarrassing not to be able to even get in touch with anybody to assist you, well me a salesperson, imagine as a customer, to solve the customers promises. I have a customer who was promised some home improvement assistance about 6 months ago, I have called and called and spoken to many people, however no one can help me help the customer some 4 months later, how embarrassing and terrible way to do business. I am so sorry for my customer. Please don't do business with TITAN SOLAR, they are useless, unprofessional and a rip off!!!
Russell Morgan | Weimar, Texas | 02/27/2024
Russell Morgan
I have been 3 years since my installation and still the system still doesn’t work right. No answers no responses!
Shannon Robinette | Ray City, Georgia | 02/23/2024
Destroyed our new roof and caused water damage and mold inside
We had solar panels installed on our newly renovated home in March of 2023. The installation was not done correctly on our metal roof, and it caused catastrophic damage to the roof, walls, and the subfloor in the home. We contacted Titan in early Aug 2023 and are STILL waiting for them to replace the subfloor and the walls. The roof was JUST replaced in Jan 2024 after 5 months of waiting. We have had LITTLE to no communication with them. When we get a response to our request for an update, it's always, “We are waiting on our legal team and insurance to respond.” We have not been able to have people living in the home since AUG 2023 due to mold! It's now Feb 22, 2024, and we still have open walls and damaged subflooring! We are over 6 months of waiting and losing income at this point. We have contacted the BBB and the Georgia Attorney General's office. This was the WORST mistake we made, and it just keeps compounding.
John Doe | Sparks, Nevada | 02/20/2024
Total Nightmare
After 18 months, 7 failed inspections, having to file a report with the Contractor's Board, and hiring an attorney we finally have a system that is operating. Incompetence at every level . I give Titan Solar zero stars in every category.
Steve Kusner | Kingwood, Texas | 01/29/2024
Horrible Company
Getting them to install on our roof was a chore. It took them 3 weeks to get the system up from the original scheduled date. Been trying to get them to come out so we can get a roof replacement. They say they will do it, but they have refused to contact us back. This process has been going on for over a month! Going to tell them to take everything back once removed. Horribly unprofessional! Stay away!!
Bob | Pflugerville, Texas | 01/22/2024
Titan Solar - Baah BAAH BLACK SHEEP
Tyler Duprey from the Mitt Group leased me a system for Sun Run to finance and Titan Solar to install…confused yet? Titan has PARTNERS who sell/lease for them to install. I signed a CONTRACT for an 11kwh (27 panels) system for a lease payment of $126 monthly. I chose a nice 400 cell panel and IQ8 inverters (I come from the Solar business also). Titan did the site survey effectively and quickly and that’s where the good times ended. I started calling for updates to the Titan office in Arizona after about a month. No updates available. I called the local city permit office and they said the master electrician that Titan used needed to sign off on the deal and I told Titan and they did get this done with my prompting. I called for more updates weekly and finally got the receptionist who answers the phones for Titan to take my concerns to a manager. So in comes LENIN into the picture. He tells me the my system is underpriced and they would lose $5000 dollars so if I agreed to a lesser panel/inverter he would adjust my price to $137 “or so” a month. Well the “or so” wound up being $156 a month. That’s almost $10,000 more over the life of the 25 year loan. I have responded directly to Lenin (cell phone +1 (602) 439-3826) three times now that they need to 1. Sue the MITT group 2. Honor the contract 3. Be more reasonable with their verbal price “or so” commitment on the phone. Lawyers out there??…isn’t this a BREECH OF CONTRACT BTW - Tyler Duprey from the MITT GROUP I would avoid…he ghosted me and his company did also as soon as the contract was signed!
T. | Memphis, Tennessee | 01/11/2024
Every bad review is true
I had a 26 panel with battery back up system installed on my house. The system was sold by Phoenix Exteriors, who then contracted with Titan, who then subcontracted with another electrical company out of Nashville. I paid $97K for a 10Kwh system that has never produced more than 5Kwh on the sunniest of days. The electricians who installed the system refuse to come out and fix whatever is wrong with it. Titan solar will not answer calls and Phoenix exteriors hasn't done anything to get this problem fixed. So now I pay for solar panels and an electric bill every month. Do not buy solar panels from either of these companies.