Poor warranty service | Hilmar, California | 02/04/2021
Warranty Issue
Our solar system went down last week. I have been calling for 3 days to get someone out to repair the system and have yet to receive a return phone call.
TEA Solar
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Installer
Installing solar since 2021
2.79 from 2 Reviews
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TEA Solar reviews
Breakdown of consumer reviews
Sales Process
4.0Price as quoted
4.0On schedule
3.5Installation quality
3.5After sales support
1.0Latest bad review 
Unhappy customer | Merced, California | 04/22/2021
No support/warranty
Really wanted to support local small business so went with Tea Solar. Great customer service and support when they were trying to make the sale. However, little to none after deal is sealed. I had two faulty inverters in the first 3 years of having the system, costing me a huge electric bill. I am in my fourth year now and one of my inverters just went out AGAIN. Called/emailed TEA Solar but they don't even know when someone can come out until the following week. I am very, very, very disappointed and would not choose them again nor recommend them to anyone I know in the future. All their talks about guaranteed performance, monitoring etc are just a bunch of BS. Save yourself some headaches by going with a more reliable and prominent company who will stand behind the equipment they install.
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About TEA Solar
We care about your energy consumption and its impact on the environment. We offer a complete assessment of your current energy usage and have a number of different solutions which could include more energy efficient lighting and or solar as well as advice on other energy saving measures you may want to take.
It is our mission to position ourselves as the trusted advisor with our clients to bring the most technologically advanced solar and electrical products while maintaining and leveraging our expert craftsmanship and superior customer service.
