tessay | Walnut Creek, California | 07/04/2019
do NOT use this company
i have had solar panels from another company for 20 yrs plus and NOT A SINGLE problem. with suntrek the sensor went out after just several months and they charged for the replacement. the replacement sensor went out again and this time i called in another company to replace it. when i asked why the sensor had to be replaced so often, they showed me what a cheap product suntrek installed on my roof! then two years later the panels started sliding off my roof! two solar companies told me it was due to bad installation from suntrek. go with diablo valley solar; they stand behind their product and warranty for 15 years. DO NOT GO WITH SUNTREK
BrianAlex | Las Vegas, Nevada | 04/18/2018
System not recommended
System just doesn't stand up to high winds in Las Vegas. Eventually started ripping right off the roof
never suntrek | Orinda, California | 09/01/2016
Installation Methods will ruin your roof
Its easy to get a good review when the company is doing the writing. Hidden damages are not disclosed. Re: Lamorinda California area. Poorly manufactured materials and inadequate installation methods. We invested in Solar panels to heat our pool. Very little we were told when the salesman came to visit regarding the ability of the panels to actually heat our pool ever occurred. What did occur was leaks from the panels bursting sometimes big and sometimes small. The 15 year service warranty is nonexistent and covers nothing unless the company wants to make an exception. Roy the owner acts like he is doing you a favor coming to your home to make repairs. Yes this company will come out and install and do repairs, year, after year, after year. What they don't talk about is the damage the placement of the panels, attachment pipes and adherence substance will cause to your roof or that the company will assume no responsibility for the roof including interior damage or the fact that they failed to mention the possibility when selling the product. Roy is the owner and he is full of himself and finger pointing. <br /><br />For the damage, including mold found in the interior of our kitchen, the owner offered $1000 towards a new roof and said he was actually not contractually obligated to offer anything. About the contract, well unfortunately, we only received a brochure when the system was initially installed with our pool 12 years ago and we stupidly allowed suntrek to reinstall a second system in 2015, which did not last through the first 2 weeks of the next season. Nonetheless, our roof is damaged beyond reasonability. <br /><br />Really Roy, the owner, offered a thousand dollars towards a new roof. I've not heard of a roof that only cost $1000.00
Anonymous | Laguna Niguel, California | 03/04/2010
We originally had Suntrek install our pool solar system fourteen years ago and have had absolutely no problems and have loved the results of having our pool heated with no electrical bills! After having dealt with Suntek and their professional and skilled staff, we would never, ever consider using any other company. We recently re-roofed our home and Suntrek re-installed the solar system for us. Shortly after our roofing project was completed, we lost our pool pump due to heavy flooding in our side yard and Suntrek was the first company we thought of calling because we trust them! To our delight, they immediately insatlled an energy efficient multi speed pump for us. We highly recommend Suntrek Industries to every homeowner with or without a pool! Please feel free to use us as a reference. :)<br />
Anonymous | Trabuco Canyon, California | 03/02/2010
These guys did a great job. We needed an internet card to be installed, and that did take a little longer. <br />Only change I would have made would have been to make sure the set back on the roof was a little further in, so it wouldn`t have been so visible.<br />Electric bill had gone to zero. Either the Hot water heater system kicked in, or this system is responding better than expected. <br />Thank<br />We elected to get the incentive...and that was delayed. But, it did come in.
Anonymous | Trabuco Canyon, California | 02/10/2010
Great job and product, be glad to recmmend to others: )<br />
Anonymous | Sierra Madre, California | 01/27/2009
<br />Contractor offered to float the incentive, but provided an internet monitoring modem for free since I payed up front.
Anonymous | Long Beach, California | 01/22/2009
3 Month Project: 6-tree bifacial solar panel with dual axis trackers installed at a historic, FAA controlled municipal airport. Small footprint, construction hours 10pm to 5am, in the middle of winter (rains)amidst high security. SunTrek`s commitment to this project and working as a hands-on team member made it the success it is. LGB Solar PM: Tom Leary, Stormwater/Environmental Compliance Officer, City of Long Beach/Public Works.<br />
Anonymous | West Hollywood, California | 12/18/2008
the process was easy and very professional<br />
