SunSource Homes

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Updated: 30 April 2019
Installer

Installing solar since 2011

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3.79 from 5 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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SunSource Homes reviews


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3.79

Avg. rating

Breakdown of consumer reviews

Sales Process

5.0

Price as quoted

5.0

On schedule

4.2

Installation quality

4.2

After sales support

4.2

Latest good review thumbs up

KSsolarguy | Ottawa, Kansas | 05/01/2019

Quick and Easy

SunSource made the process quick and easy. They handled all the permitting and paperwork. The project was completed well ahead of schedule and looks great. There were no surprise costs. All the staff have been a pleasure to work with. I'm very happy I chose SunSource for my project.

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Latest bad review thumbs down

AVOID AT ALL COSTS | Kansas City, Missouri | 10/30/2019

Upper Management Are Absolutely Awful

The good - the physical laborers. The bad - everything else. They installed our panels in March 2019, but during installation they stepped on a ceiling light in the attic and cracked the ceiling. We then proceeded to get two different leaks in our roof from the solar panels. It took over 6 months and lots of no call, no shows from their contractors to get our roof leaks and the bathroom damage fixed. At this point, my wife and I requested a meeting with someone in the upper management to discuss our frustrations. We finally got the meeting at the end of September. The president and chairman refused to meet with us after my wife and I got off work, so we both had to take time off work in order to drive all the way downtown to meet them by their requested time. During the meeting, my wife and I told Keith Graepler and Peter Olson about everything that had gone wrong. They apologized and gave excuses for why things happened and said they would get everything fixed. After that, I asked how they were going to make it up to my wife and I for the 6 months of wasted time and frustration. They acted like we were being completely unreasonable for even asking such a thing. There were a number of questionable remarks by both men, but most of all when I asked them what they would do if they were in my shoes. Keith then responded that "he and Peter were contractors, so they understood how these things work and my wife and I were not contractors, so we had no idea how these things work, so that question is completely irrelevant." He then went on to say in exact words, "If I were in your position, I would not want to PISS OFF the people who were in charge of my solar warranty." Again, more very questionable remarks, but the meeting concluded eventually. Both Keith and Peter gave us their personal business cards and told us to call or text them directly with any more concerns from here on out and they would get back to us within the day, if not a couple hours. Two weeks later they finally got back to the house to repaint the bathroom. I then texted Peter on a Saturday about the compensation he and Keith had agreed on. I did not expect to hear back from him until Monday, as it was a weekend. Monday comes, no word back from Peter. So I proceeded to text the exact same thing to Keith on Monday. And no response from Keith either. So I called Keith that Wednesday - no answer. So I left a message - no response. That Thursday Peter emails me, not calls. He says that now that everything was fixed, they would send the compensation that "we agreed upon" although it was indeed NOT what we had agreed. He went on to say that my wife and I were trying to take advantage of SunSource and were being extremely unreasonable. The entire time, SunSource played as though they were the victims in the process. I would absolutely never recommend them to anyone. Feel free to contact me for more details.

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Patt Home | Bonne Terre, Missouri | 04/30/2019

Very knowledgeable professionals

After doing my homework on solar systems and talking to at least 5 different installers Sunsource Solar rose to the top with their knowledge and willingness to answer all my many questions.

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CBam | Saint Louis, Missouri | 11/17/2018

Simply the best choice

These folks not only know what they are doing, but they provide service so transparently, so efficiently and with such great service. Highly recommend!

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Andrea Cahill | Kansas City, Missouri | 05/03/2018

Awesome Company/Awesome Products

I have been in the renewable energy industry for a long time and haven't seen a company that cares so much for their employees and customers. The company doesn't take short cuts on installation and uses the best products. It puts its employees and customers first and truly cares about the industry. No subs so they can guarantee proper installation and quality. They only carry tier one products with a full 25 year warranty and life time monitoring. If you want a system that is going to last, work properly and be installed in a timely manor, you will want SunSource.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

About SunSource Homes


At SunSource, our goal is to provide maximum value and financial return to our customers.

We only offer best-quality, tier-1 solar panels and microinverters, chosen for their long-term value and reliability. Our 25-year equipment and labor warranty gives our customers peace-of-mind. With our remote-monitoring system, we can identify and correct any system issue before they even become noticeable to the owners. Our exceptional warranty and service make us a trusted Midwestern solar provider. Our high customer satisfaction rates are achieved by our customer-focused, knowledgeable staff. We staff in-house professionals to manage every step of the system design, build, and maintenance.

SunSource operates throughout Missouri, in Southern Illinois, Kansas, Iowa and Colorado.

Office locations


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Missouri - Kansas City

322 Southwest Blvd, Kansas City MO, 64108

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Illinois - Caseyville

8124 Bunkum Road, Caseyville IL, 62232

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- Fort Myers

12553 New Brittany Blvd, Fort Myers Florida, 33907

Contact SunSource Homes


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Head Office
322 Southwest Blvd, Kansas City MO, 64108
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